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FAQ’S

FAQ’S

Get all the answers before you travel with Thailand Tours and Travel.


Find answers to your questions before booking a tour so you know exactly what to expect, from itineraries and inclusions to payments and policies. If you have more questions, feel free to reach out to us anytime via our contact form.

Q. Are flights included in the tour packages?

A. Domestic flights within Thailand can be included on request, but international flights are not part of our standard packages. However, we’re happy to assist you with flight booking if needed.

Q. What types of tours do you offer?

A. We specialize in customized travel packages to popular destinations across Thailand, including Bangkok, Pattaya, Phuket, Krabi, Chiang Mai, and more. Our tours include options for families, honeymooners, solo travelers, and groups.

Q. What is included in your tour packages?

A. Typically, our packages include:
Hotel accommodation (as per your budget)
Daily breakfast (other meals optional)
Airport pick-up & drop
Local transportation for sightseeing
Guided tours and entry tickets to attractions (as per itinerary)
Always refer to the specific tour details for exact inclusions.

Q. Can the itinerary be customized?

A. Absolutely! We offer fully customizable itineraries based on your preferences, travel dates, group size, and budget. Just let us know what you’re looking for, and we’ll design the perfect trip.

Q. Do I need a visa to travel to Thailand?

A. Visa requirements vary by nationality. For many countries, visa on arrival or e-visa options are available. We can guide you through the process or connect you with a trusted visa assistance partner.

Q. How do I book a tour with Thailand Tours and Travel?

A. Booking is easy! You can:
Fill out our contact form
WhatsApp us directly
Or call us at our customer service number
We’ll confirm the details, take a small booking advance, and share a complete itinerary with you.

Q. What is your cancellation and refund policy?

A. Cancellation policies vary depending on the tour package and hotel/airline policies. Generally:
Free cancellation within 48 hours of booking
Partial refund for cancellations 7+ days before travel
No refund for last-minute cancellations
We always try our best to provide flexible options.

Q. Are your tours suitable for families with children?

A. Yes! We organize family-friendly tours with suitable accommodations, attractions, and activities for kids. We can even include baby seats, kid meals, or stroller rentals on request.

Q. Do you offer group discounts?

A. Yes, we offer special pricing for groups of 5 or more travelers. Contact us for a group quote or corporate travel options.

Q. How do I contact Thailand Tours and Travel for more questions?

A. You can contact us anytime via:
Our website contact form
WhatsApp: +64 22 564 0451
Email: contact@thailandtoursandtravel.com
Social media (Facebook / Instagram)
We’re here to help you plan your dream Thailand trip!

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