Website: https://thailandtoursandtravel.com/
Business Name (Brand): Thailand Tours and Travel
Registered Company: Thai Ventra Co., Ltd.
Operating Country: Thailand
1. Introduction
Welcome to Thailand Tours and Travel. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website or services.
These terms apply to all bookings, website usage, and interactions with us.
2. Services We Offer
Thailand Tours and Travel provides curated travel experiences, including:
- International and domestic tour packages
- Flight, hotel, and local transport bookings
- Custom trip planning and travel consultation
All services are subject to availability and confirmation by our operations team.
3. Eligibility
By using our services, you confirm that:
- You are at least 18 years old.
- You are legally capable of entering into a binding contract.
- You are using this service for personal use or authorized group bookings.
4. Booking and Payment
- All bookings must include accurate traveler information.
- Advance payment is required to confirm a booking.
- Full payment must be completed before the trip start date unless stated otherwise.
- We accept UPI, debit/credit cards, bank transfers, and payment through integrated payment gateways.
- International transactions may incur currency conversion or banking fees.
5. Cancellation and Refund Policy
- Cancellation terms vary by package and will be clearly communicated at the time of booking.
- Customers must notify us in writing (via email) to cancel any booking.
- Refunds, if applicable, will be processed within 7–15 business days after approval.
- All refunds will be issued through the same payment method used for the original transaction.
- No refunds will be provided for unused services once a trip has started.
- In cases of force majeure (natural disasters, pandemics, strikes, political unrest, etc.), refund eligibility may vary and will depend on third-party suppliers’ policies.
6. Travel Documents & Visa
- It is the traveler’s responsibility to ensure possession of valid passports, visas, and necessary travel documents.
- We are not responsible for visa denials, delays, or additional costs resulting from documentation issues.
7. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to cover trip cancellations, medical emergencies, or baggage loss.
Insurance is not included unless specifically mentioned in your package.
8. Limitation of Liability
Thai Ventra Co., Ltd. (operating as Thailand Tours and Travel) shall not be liable for:
- Any personal injury, loss, or damage during travel.
- Delays or changes made by third-party service providers such as airlines, hotels, or local operators.
- Missed connections, schedule changes, or cancellations beyond our control.
9. User Conduct
You agree not to:
- Provide false or misleading information.
- Attempt to hack, reverse-engineer, or disrupt our website or booking systems.
- Use our services for unlawful or unauthorized purposes.
10. Intellectual Property
All content on this website—including text, images, graphics, design, and logos—is the intellectual property of Thai Ventra Co., Ltd.
No content may be copied, distributed, or reused without prior written consent.
11. Changes to Terms or Services
We reserve the right to modify or discontinue any part of our services or update these Terms at any time.
Continued use of our website after updates means you agree to the revised Terms and Conditions.
12. Jurisdiction & Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Kingdom of Thailand.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.
13. Contact Us
Thailand Tours and Travel
(Registered under Thai Ventra Co., Ltd.)
📧 Email: contact@thailandtoursandtravel.com
📞 Phone: +66-610736824
🏢 Address: 36 Soi 7 Sridonmon Chiangsean ,Chiangrai, Thailand 57150
